We are both proud and excited at Levels Property Management because a key project we have been very committed to has finally launched: MyLevels! This isn’t just an update to our digital offering; it’s a huge leap forward. Designed and developed entirely in-house by the property professionals who manage your development every day, MyLevels is the true embodiment of our “Next Level Management” philosophy.
At Levels, we are committed to a fresh and modern approach, implementing the very best in the latest technologies for every property that we manage. We believe that the relationship between a managing agent and a property owner shouldn’t be a paper-heavy, difficult affair. It should be transparent, accessible, and driven by technology, delivering efficiency and convenience. That’s why we built MyLevels: a system designed to set a new standard, where technology genuinely enhances the communal living experience.
MyLevels is your essential resource for all information regarding your managed development – our Property Management Team brought their years of experience to the development process. This deep, practical knowledge ensures that MyLevels isn’t just a shiny piece of tech – it’s an essential, intuitive, and practical resource; and we will continue to leverage the latest advancements in technology, capitalising on automations and efficiency.
Launching MyLevels as an easy-to-use app is a game-changer for accessibility and connectivity. By keeping the development in-house, we not only ensure it perfectly meets the needs of our clients today but also guarantees we can continuously innovate and adapt to the future demands of property management.
Dan Winrow, Head of Operations and MyLevels Developer
Your Home, Your Information, Anytime, Anywhere
MyLevels gives you secure, 24/7 access across all your devices – be it your computer, tablet, or phone. You can even download the MyLevels app directly to your smart phone, giving you instant access wherever you are. This aligns perfectly with our core values, keeping you connected with us and your property at all times.
When you log in to MyLevels, you will be taken to our Main Landing Page where you’ll find general updates and items of interest, including:
- News articles and general updates
- Global notice board
- Access to exclusive offers
- The Levels Property Management blog
From the main page or navigation menu, you can access Your Home – the central hub for all information relating to your development. We organise information into six main categories:
| Category | Information Available |
| Key Information | Details for your Property Manager, useful contacts, and general guides. |
| Health & Safety | Crucial details such as evacuation procedures, safety system testing, and communal area safety. |
| Community Updates | News exclusive to your development, notices of meetings, recorded minutes, and AGM details. |
| Major Works | Full details and updates on any major works projects either planned or currently underway. |
| Leaseholder Guides | Handy guides for property owners (e.g., dealing with noise issues, owning a leasehold property). |
| Director Hub (Directors Only) | Exclusive information for directors, their roles and responsibilities, management reports, and more. |
Finally, a General Notice Board acts as a quick-check area where you are notified of any upcoming events, inspections, or updates specific to your development.
Innovation in Action: Seamless Reporting and Financial Clarity
Two core functions of MyLevels truly showcase our commitment to leveraging technology for efficiency and transparency:
- Maintenance Reporting: Gone are the days of endless emails and complicated forms. The integrated maintenance reporting tool is the easiest and most efficient way to submit an issue. You will even find helpful guidance popups for more complex issues, and ongoing notifications as your issue progresses. Each notification contains a link allowing you to check in on progress at any time.
- My Account: This is your dedicated space for secure access to your personal financial information, allowing you to view your latest invoice, access statements, and directors have access to key financial reporting.
If you have a query about any financial information, submit your question via our dedicated Accounts Query tool, which is reported directly to our dedicated accounts team.
MyLevels is truly where technology meets bricks and mortar, giving you updates at your fingertips and hassle-free convenience.
We encourage all our property owners to log in, download the app, and explore everything MyLevels has to offer. This is more than just a portal; it’s a commitment to a modern, efficient, and truly customer-centric property management experience.
If you are looking for a property management partner that can offer efficiency and convenience truly in the palm of your hands, then speak to us today.
